CallTekky offered different options in AMC, CallTekky is always ready to go one step ahead to help every possible way
CallTekky.Com introduce new AMC packages are comfortable for all type of clients, Get best support as per your wish!
Packages are,
- Bit ( Basic Support)
- Byte (Standard Support)
- Giga ( Enterprise )
- Tera ( Enterprise Plus )
BIT BASIC SUPPORT |
BYTE STANDARD SUPPORT |
GIGA ENTERPRISE SUPPORT |
TERA ENTERPRISE PLUS SUPPORT |
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Remote Support Your Computer |
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Remote Support of Server |
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Remote Support of PBX and CCTV | Nil | Once in week | Visit request (Outside working hours) |
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Remote 27*7 | Nil | Nil | Nil |
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IT Emergency Visit | Nil | Nil |
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On Call Service per Month | 1 Hours | 4 Hours | 2 (Depends Client request) |
Unlimited (Depends Client request) |
Response time on Clients request | 1 Hour | 30 Minutes | 10 Minutes | On time |
On –Call Visit | 24 Hours | 12 Hours | 4 Hours | 2 Hours |
Support Time | Sun –Thu (10am-5am) |
Sat-Thu (10am-6pm) |
Sat-Thu (9am-6pm) |
24*7 |
IT SUPPORT SYSTEM | ||||
Desktop |
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Laptop |
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Antivirus | Nil |
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Email Support | Nil |
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Data Backup |
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Wired and Wireless support | Nil |
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Phone | Nil | Nil | Nil |
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CCTV | Nil | Nil |
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Server Backup | Nil |
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Router and Switch | Nil | Nil | Nil |
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