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CallTekky offered different options in AMC, CallTekky is always ready to go one step ahead to help every possible way

CallTekky.Com introduce new AMC packages are comfortable for all type of clients, Get best support as per your wish!

Packages are,

  1. Bit ( Basic Support)
  2. Byte (Standard Support)
  3. Giga ( Enterprise )
  4. Tera ( Enterprise Plus )

 

BIT

BASIC SUPPORT

BYTE

STANDARD SUPPORT

GIGA

ENTERPRISE SUPPORT

TERA

ENTERPRISE PLUS SUPPORT

Remote Support Your Computer
  • *
Remote Support of Server
Remote Support of PBX and CCTV Nil Once in week Visit request
(Outside working hours)
Remote 27*7 Nil Nil Nil
IT Emergency Visit Nil Nil
On Call Service per Month 1 Hours 4 Hours  2
(Depends Client request)
Unlimited (Depends Client request)
Response time on Clients request 1 Hour 30 Minutes 10 Minutes On time
On –Call Visit 24 Hours 12 Hours 4 Hours 2 Hours
Support Time Sun –Thu
(10am-5am)
Sat-Thu
(10am-6pm)
Sat-Thu
(9am-6pm)
24*7
IT SUPPORT SYSTEM
Desktop
Laptop
Antivirus Nil
Email Support Nil
Data Backup
Wired and Wireless support Nil
Phone Nil Nil Nil
CCTV Nil Nil
Server Backup Nil
Router and Switch Nil Nil Nil

NEARBY SERVICE CENTRE
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1 Step 1
Nearby service centre
Location / Landmark
Your Name
Phone
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